AlertOps Integration - Revision history

Qadmin: /* Step 3 - Add the AlertOps Webhook URL to QuantaStor */

2022-05-19T04:28:03Z

Step 3 - Add the AlertOps Webhook URL to QuantaStor

← Older revision		Revision as of 04:28, 19 May 2022
Line 26:		Line 26:
	Login to your QuantaStor storage grid and then select the "Alert Manager" button to bring up the dialog for adding alert endpoints. On the second page select '''alertops''' from the dropdown list of ITSM integrations and then past the URL endpoint captured in Step 2.		Login to your QuantaStor storage grid and then select the "Alert Manager" button to bring up the dialog for adding alert endpoints. On the second page select '''alertops''' from the dropdown list of ITSM integrations and then past the URL endpoint captured in Step 2.

	[[File:alertops_itsm.png]]		[[File:alertops_itsm.png\|640px]]

	== Step 4 - Apply Changes and Test ==		== Step 4 - Apply Changes and Test ==

Qadmin: /* Step 3 - Add the AlertOps Webhook URL to QuantaStor */

2022-05-19T04:27:28Z

Step 3 - Add the AlertOps Webhook URL to QuantaStor

← Older revision		Revision as of 04:27, 19 May 2022
Line 25:		Line 25:

	Login to your QuantaStor storage grid and then select the "Alert Manager" button to bring up the dialog for adding alert endpoints. On the second page select '''alertops''' from the dropdown list of ITSM integrations and then past the URL endpoint captured in Step 2.		Login to your QuantaStor storage grid and then select the "Alert Manager" button to bring up the dialog for adding alert endpoints. On the second page select '''alertops''' from the dropdown list of ITSM integrations and then past the URL endpoint captured in Step 2.

			[[File:alertops_itsm.png]]

	== Step 4 - Apply Changes and Test ==		== Step 4 - Apply Changes and Test ==

Qadmin: /* Step 3 - Copy Webhook URL */

2022-05-19T04:25:40Z

Step 3 - Copy Webhook URL

← Older revision		Revision as of 04:25, 19 May 2022
Line 20:		Line 20:
	</pre>		</pre>

	[[File:alertops_source_copyurl.png\|~~800px~~]]		[[File:alertops_source_copyurl.png\|1200px]]

	== Step 3 - Add the AlertOps Webhook URL to QuantaStor ==		== Step 3 - Add the AlertOps Webhook URL to QuantaStor ==

Qadmin: /* Step 1 - Add a Inbound Integration */

2022-05-19T04:25:26Z

Step 1 - Add a Inbound Integration

← Older revision		Revision as of 04:25, 19 May 2022
Line 7:		Line 7:
	Within your AlertOps account select '''Integrations''' and within that list choose '''Inbound Integrations'''. Next press the button '''ADD API INTEGRATION''' and enter "osnexus" into the '''Search Integration...''' bar. Choose the '''OSNexus QuantaStor''' integration that appears.		Within your AlertOps account select '''Integrations''' and within that list choose '''Inbound Integrations'''. Next press the button '''ADD API INTEGRATION''' and enter "osnexus" into the '''Search Integration...''' bar. Choose the '''OSNexus QuantaStor''' integration that appears.

	[[File:alertops_source_search.png\|~~800px~~]]		[[File:alertops_source_search.png\|400px]]

	== Step 2 - Configure API Integration Details ==		== Step 2 - Configure API Integration Details ==

Qadmin: Created page with "Category:integration_guide AlertOps is a cloud based ITSM (IT Service Management) system for IT organizations to manage their support process and ticketing. Integration i..."

2022-05-19T04:24:32Z

Created page with "Category:integration_guide AlertOps is a cloud based ITSM (IT Service Management) system for IT organizations to manage their support process and ticketing. Integration i..."

New page

[[Category:integration_guide]]

AlertOps is a cloud based ITSM (IT Service Management) system for IT organizations to manage their support process and ticketing. Integration is done via a webhook URL which must be added to the QuantaStor Alert Manager screen as a new ITSM webhook based end-point. When QuantaStor produces alerts they are then forwarded into your AlertOps account via the webhook URL to the OSNexus QuantaStor Inbound Integration module.

== Step 1 - Add a Inbound Integration ==

Within your AlertOps account select '''Integrations''' and within that list choose '''Inbound Integrations'''. Next press the button '''ADD API INTEGRATION''' and enter "osnexus" into the '''Search Integration...''' bar. Choose the '''OSNexus QuantaStor''' integration that appears.

[[File:alertops_source_search.png|800px]]

== Step 2 - Configure API Integration Details ==

You'll next be presented with '''API Integration Detail''' and in this section you must choose a '''Recipient Group(s)''' and/or a '''Recipient User(s)''' else you will not see the alerts. Now press '''Save'''.

== Step 3 - Copy Webhook URL ==

Press the button that reads '''COPY URL''', this is the URL you will enter into QuantaStor in the ITSM section, it will look something like this:
<pre>
https://notify.alertops.com/POSTAlert/03a64cef-1c83-4945-bc5c-4678cec2cccc/QuantaStor
</pre>

[[File:alertops_source_copyurl.png|800px]]

== Step 3 - Add the AlertOps Webhook URL to QuantaStor ==

Login to your QuantaStor storage grid and then select the "Alert Manager" button to bring up the dialog for adding alert endpoints. On the second page select '''alertops''' from the dropdown list of ITSM integrations and then past the URL endpoint captured in Step 2.

== Step 4 - Apply Changes and Test ==

Apply your changes in the QuantaStor Alert Manager to add the new endpoint then use the "Generate Test Alert" button to generate a test alert to verify everything is configured correctly.
Login to your AlertOps account and select the '''Alerts''' section to list all the most recent alerts. Note that QuantaStor alerts at the "INFO" level are not sent to the ITSM modules so be sure to generate a "WARNING" or "ERROR" level alerts when generating test alerts.