Dynatrace Integration - Revision history

Qadmin: /* Step 5 - Apply Changes and Test */

2022-03-16T02:34:40Z

Step 5 - Apply Changes and Test

← Older revision		Revision as of 02:34, 16 March 2022
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	Apply your changes in the QuantaStor Alert Manager to add the new endpoint then use the "Generate Test Alert" button to generate a test alert to verify everything is configured correctly.		Apply your changes in the QuantaStor Alert Manager to add the new endpoint then use the "Generate Test Alert" button to generate a test alert to verify everything is configured correctly.
	Login to your Dynatrace account and select the '''Problems''' section to list all the most recent events. Your test alerts generated within the QuantaStor Alert Manager should be shown in the list of new Problems. Note that QuantaStor alerts at the "INFO" level are not sent to the ITSM modules so be sure to generate a "WARNING" or "ERROR" level alerts when generating test alerts.		Login to your Dynatrace account and select the '''Problems''' section to list all the most recent events. Your test alerts generated within the QuantaStor Alert Manager should be shown in the list of new Problems. Note that QuantaStor alerts at the "INFO" level are not sent to the ITSM modules so be sure to generate a "WARNING" or "ERROR" level alerts when generating test alerts.

			[[File:dynatrace_problems.png\|1024px]]

Qadmin: /* Step 3 - Assemble Your Dynatrace Webhook URL */

2022-03-16T02:34:15Z

Step 3 - Assemble Your Dynatrace Webhook URL

← Older revision		Revision as of 02:34, 16 March 2022
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	https://jbm55555.live.dynatrace.com/api/v2/events/ingest/dt0c01.UCKHXGMEJBRWEYPAP4427KVA.FSOJCQB2QZP7BVZQMNG6I5J7OTHZ55B4BK3FFW544XOOL4C3KAO7YVLPPFSA2Z		https://jbm55555.live.dynatrace.com/api/v2/events/ingest/dt0c01.UCKHXGMEJBRWEYPAP4427KVA.FSOJCQB2QZP7BVZQMNG6I5J7OTHZ55B4BK3FFW544XOOL4C3KAO7YVLPPFSA2Z
	</pre>		</pre>


			== Step 4 - Add the Dynatrace Webhook URL to QuantaStor ==

			Login to your QuantaStor storage grid and then select the "Alert Manager" button to bring up the dialog for adding alert endpoints. On the second page select '''dynatrace''' from the dropdown list of ITSM integrations and then past the URL endpoint captured in Step 3.

			== Step 5 - Apply Changes and Test ==

			Apply your changes in the QuantaStor Alert Manager to add the new endpoint then use the "Generate Test Alert" button to generate a test alert to verify everything is configured correctly.
			Login to your Dynatrace account and select the '''Problems''' section to list all the most recent events. Your test alerts generated within the QuantaStor Alert Manager should be shown in the list of new Problems. Note that QuantaStor alerts at the "INFO" level are not sent to the ITSM modules so be sure to generate a "WARNING" or "ERROR" level alerts when generating test alerts.

Qadmin at 02:27, 16 March 2022

2022-03-16T02:27:53Z

← Older revision		Revision as of 02:27, 16 March 2022
Line 26:		Line 26:
	dt0c01.UCKHXGMEJBRWEYPAP4427KVA.FSOJCQB2QZP7BVZQMNG6I5J7OTHZ55B4BK3FFW544XOOL4C3KAO7YVLPPFSA2Z		dt0c01.UCKHXGMEJBRWEYPAP4427KVA.FSOJCQB2QZP7BVZQMNG6I5J7OTHZ55B4BK3FFW544XOOL4C3KAO7YVLPPFSA2Z
	</pre>		</pre>

	~~[[File:dynatrace_api.png\|800px]]~~

	== Step 3 - Assemble Your Dynatrace Webhook URL ==		== Step 3 - Assemble Your Dynatrace Webhook URL ==

	You can get the FQDN of your Dynatrace account from your web browser URL and you can also find it in the Dynatrace API explorer documentation. It will look something like this but with '''jbm55555''' replaced with your account ID:		You can get the FQDN of your Dynatrace account from your web browser URL and you can also find it in the Dynatrace API explorer documentation. It will look something like this but with '''jbm55555''' replaced with your account ID:

			[[File:dynatrace_api.png\|800px]]

	<pre>		<pre>

Qadmin: /* Step 1 - Generate a Dynatrace API Token */

2022-03-16T02:27:03Z

Step 1 - Generate a Dynatrace API Token

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 [[File:dynatrace_service.png|1200px]]
-[[File:dynatrace_token.png|800px]]
+[[File:dynatrace_token.png|400px]]
 [[File:dynatrace_api.png|800px]]

Qadmin: /* Step 1 - Generate a Dynatrace API Token */

2022-03-16T02:16:27Z

Step 1 - Generate a Dynatrace API Token

← Older revision		Revision as of 02:16, 16 March 2022
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	Within the list of '''Resource oriented access scopes''' enable the '''Ingest events''' option so that the token may be used by your QuantaStor systems to create Dynatrace events.		Within the list of '''Resource oriented access scopes''' enable the '''Ingest events''' option so that the token may be used by your QuantaStor systems to create Dynatrace events.

	[[File:dynatrace_service.png\|~~800px~~]]		[[File:dynatrace_service.png\|1200px]]

Qadmin: Created page with "Category:integration_guide Dynatrace is a cloud based ITSM (IT Service Management) system for IT organizations to manage their support process and ticketing. Quantastor..."

2022-03-16T02:15:03Z

Created page with "Category:integration_guide Dynatrace is a cloud based ITSM (IT Service Management) system for IT organizations to manage their support process and ticketing. Quantastor..."

New page

[[Category:integration_guide]]

Dynatrace is a cloud based ITSM (IT Service Management) system for IT organizations to manage their support process and ticketing. Quantastor integrates via the Dynatrace V2 Events API to push QuantaStor Alerts into Dynatrace as Events. Integration is done via a webhook URL which must be added to the QuantaStor Alert Manager screen as a new Alert Endpoint.

== Step 1 - Generate a Dynatrace API Token ==

Login to your Dynatrace account then navigate to:

'''Setting''' -> '''Integration''' -> '''Dynatrace API'''

Next choose '''Generate Token''' then name the token something like "quantastor" and then expand the '''API V2''' section.

Within the list of '''Resource oriented access scopes''' enable the '''Ingest events''' option so that the token may be used by your QuantaStor systems to create Dynatrace events.

[[File:dynatrace_service.png|800px]]

[[File:dynatrace_token.png|800px]]

[[File:dynatrace_api.png|800px]]