Difference between revisions of "License Management"

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(Created page with "=== Adding Licenses === Once QuantaStor has been installed on a given server, the first step add the storage system License if it hasn't already been added by the solution pro...")
 
m (Retrieving the license key(s) and different types)
 
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=== Adding Licenses ===
+
[[Category:admin_guide]]
Once QuantaStor has been installed on a given server, the first step add the storage system License if it hasn't already been added by the solution provider. If you were provided new or expanded licenses via email they'll come as a block of text referred to as a License Key Block. Input the License Key Block via the [[Storage System License Add | Add License]] button in the Getting Started dialog or via the [[Storage System License Manager | License Manager]] which is accessed by pressing the License Manager button in the toolbar.
+
[[Category:start_guide]]
 +
== Overview ==
 +
QuantaStor storage servers require a license before the software can be used. Each individual server requires its own unique license so a 3x system cluster will require 3x license keys.
  
[[File:Basic Setup Add License.jpg  | 512px | Add License]]
+
QuantaStor has several license types, but the three most important types are Enterprise, Trial, and Community. When systems are combined to create a storage grid, all the licenses should be of the same type.
  
The key block you received via email is contained within markers like so:
+
== Retrieving the license key(s) and different types ==
 +
If you are a new customer, who has just installed QuantaStor, or an existing customer who is renewing their license, you will need to add and activate your license keys. It is important to activate your key as soon as possible.
  
<pre>
+
Once a license key (or keys) has been generated, OSNEXUS will send it to you over email.
--------START KEY BLOCK--------
+
  
---------END KEY BLOCK---------
+
The license key types include:
</pre>
+
  
Note that when you add the key using the 'Add License' dialog you can choose whether or not to include the START/END KEY BLOCK markers, though it makes no difference.
+
* Enterprise Edition<br />Commercial licenses are used for paid QuantaStor subscriptions, all features are enabled. Each system requires a system and support license.
 +
* Trial Edition<br />Time-limited (45-day) and capacity-limited (256TB) Enterprise Edition license, all features are enabled. Custom Trial Edition licenses with larger capacities are available from OSNEXUS Sales for PoC activities (sales@osnexus.com).
 +
* Community Edition<br />2-year (60TB) license with all Enterprise Edition features, including scale-up for block and file storage and scale-out for file, block, and object storage) enabled. Limited to 4 nodes. Non-commercial / Home use only.
  
For more information on the license, refer to the [[Storage System License Add]] page.
+
Before adding and activating the license key, please double-check that you have the right type. If you think you have the wrong license key please reach out to support@osnexus.com
  
=== Activate License ===
+
== Adding and activating the license key(s) online ==
Once your key block has been entered you'll want to activate your key which can be done in one of two ways. If the new QuantaStor system is connected to the network, the activation can be completed in just a few seconds using the [[Storage System License Activate Online | Activate License Online]] button in the Workflow Manager. The ''Activate Online'' button in the [[Storage System License Manager | License Manager]] functions the same way.
+
  
[[File:Basic Setup Activate License.jpg | 512px | Activate License]]
+
Once QuantaStor has been installed, the first step is to add the license key if it hasn't already been loaded by your OSNEXUS VAR or CSP solution provider.
  
If your storage system is not connected to the internet select the [[Storage System License Activate Email | ''Activate via Email'']] button in the License Manager and send the required information to support@osnexus.com.  You have a 7 day grace period for license activation, so you can begin configuring and utilizing the system even if the system is not yet activated.  '''If you do not activate the license within 7 days''', the storage system will no longer allow any additional configuration changes until an activation key is supplied.
+
Here are two ways to add and activate your license keys online. Please ensure that your systems have a valid gateway and DNS is configured:
  
For more information on the license activation, refer to the [[Storage System License Activate Online]] page.
+
=== Getting Started/Configuration Guide ===
  
=== Change Administrator Password ===
+
The Getting Started/Configuration Guide button is located in the top right corner.  
For security, you will want to create a secure password for your storage system. This can be completed quickly using the [[User Set Password | Change Admin Password]] button in the Manager, but also can be achieved via the ''Set Password'' button in the toolbar under "Users & Groups".
+
  
[[File:Basic Setup Chng Pass.jpg | 512px | Change Administrator Password]]
+
[[File:Upper Right Corner.jpg|312px]]
  
For more information on the password, refer to the [[User Set Password]] page.
+
After selecting it, you will be presented with this window.
  
=== Network Configuration ===
+
[[File:license-management-3.png|799x627px]]
You will want to configure the ports on your storage system. This can be completed quickly using the [[Network Port Modify | Network Configuration]] button in the Manager, but also can be found via right-clicking inside the ''Network Ports'' tab, visible when "Storage System" is selected under "Storage Management".
+
  
[[File:Basic Setup Net Cnfg.jpg | 512px | Network Configuration]]
+
To start the process of adding and activating your license begin with Step 1 and select “Add License” in System Setup.
  
For more information on the password, refer to the [[Network Port Modify]] page.
+
[[File:license-management-4.png]]
 +
 
 +
A pop-up window will then appear displaying the End User License Agreement. After reading the agreement select “Accept” to continue. If you decline, this will end the process of adding the license keys.
 +
 
 +
After accepting the End User License Agreement you will need to copy and paste the license key into the [[Storage System Add License|Add License]] window and then select “OK”.
 +
 
 +
[[File:add-license-v6.png]]
 +
 
 +
When copying and pasting the license key, please ensure you have selected all of it. If you have partly copied and pasted the license key it will not activate. Here is an example of what a license key should look like.
 +
 
 +
--------START KEY BLOCK--------
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
12345678
 +
---------END KEY BLOCK---------
 +
 
 +
Once the license has been added, select “Activate License”, this button is located in “Step 2”.
 +
 
 +
[[File:license-management-6.png]]
 +
 
 +
Afterward, you will see an [[Storage System Activate License Online|Activate License]] window displaying the Activation Status as Activation Required. Select “OK” to activate the license.
 +
 
 +
[[File:activate-license-v6.png|500px]]
 +
 
 +
The key should now be activated.
 +
 
 +
'''Navigation:''' Getting Started/Configuration Guide --> System Setup
 +
 
 +
=== License Manager ===
 +
 
 +
The “License Manager” button is located in the ribbon bar of the Storage Management tab.
 +
 
 +
[[File:license-management-7.png]]
 +
 
 +
After selecting it, the [[Storage System License Manager|License Manager]] window will open showing you all the systems with registered license keys.
 +
 
 +
To add a license key select the “Add License…” button, which is at the bottom of the window.
 +
 
 +
[[File:license-management-8.png|700px]]
 +
 
 +
A pop-up window will then appear displaying the End User License Agreement. After reading the agreement select “Accept” to continue. If you decline, this will end the process of adding the license keys.
 +
 
 +
After accepting the End User License Agreement you will need to copy and paste the license key into the [[Storage System Add License|Add License]] window and then select “OK”.
 +
 
 +
[[File:add-license-v6.png]]
 +
 
 +
When copying and pasting the license key, please ensure you have selected all of it. If you have partly copied and pasted the license key it will not activate. Here is an example of what a license key should look like.
 +
 
 +
--------START KEY BLOCK--------
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
12345678
 +
---------END KEY BLOCK---------
 +
 
 +
Once the license has been added, select “Activate Online…”, this button is located at the bottom of the window.
 +
 
 +
[[File:license-management-9.png|700px]]
 +
 
 +
Afterward, you will see an [[Storage System Activate License Online|Activate License]] window displaying the Activation Status as Activation Required. Select “OK” to activate the license.
 +
 
 +
[[File:activate-license-v6.png|500px]]
 +
 
 +
The key should now be activated.
 +
 
 +
'''Navigation:''' Storage Management --> Storage Systems --> Storage System --> License Manager --> Activate Online...
 +
 
 +
== Adding and activating the license key(s) offline ==
 +
 
 +
Here, we explain how to activate your license keys offline by using the “License manager”.
 +
 
 +
=== License Manager ===
 +
 
 +
The “License Manager” button is located in the ribbon bar of the Storage Management tab.
 +
 
 +
[[File:license-management-7.png]]
 +
 
 +
After selecting it, the [[Storage System License Manager|License Manager]] window will open showing you all the systems with registered license keys.
 +
 
 +
To add a license key select the “Add License…” button, which is at the bottom of the window.
 +
 
 +
[[File:license-management-8.png|700px]]
 +
 
 +
A pop-up window will then appear displaying the End User License Agreement. After reading the agreement select “Accept” to continue. If you decline, this will end the process of adding the license keys.
 +
 
 +
After accepting the End User License Agreement you will need to copy and paste the license key into the [[Storage System Add License|Add License]] window and then select “OK”.
 +
 
 +
[[File:add-license-v6.png]]
 +
 
 +
When copying and pasting the license key, please ensure you have selected all of it. If you have partly copied and pasted the license key it will not activate. Here is an example of what a license key should look like.
 +
 
 +
--------START KEY BLOCK--------
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
1234567890abcdef1234567890abcdef12345678
 +
90abcdef1234567890abcdef1234567890abcdef
 +
12345678
 +
---------END KEY BLOCK---------
 +
 
 +
Once the license has been added, select “Activate via Email…”, this button is located at the bottom of the window.
 +
 
 +
[[File:license-management-9.png|700px]]
 +
 
 +
Afterward, you will see the [[Storage System Activate License Offline|Activate License]] window.
 +
 
 +
In this window you will need to copy and paste the subject and message into an email and send it to [mailto:support@osnexus.com support@osnexus.com].
 +
 
 +
[[File:activate-license-offline-v6.png|500px]]
 +
 
 +
You will then receive an Activation Code via email. This code will need to be entered into the “Activation Code” text box at the bottom of the window. Select “OK”.
 +
 
 +
The key should now be activated.
 +
 
 +
[[File:license-management-10.png]]
 +
 
 +
'''Note:''' If you do not activate the license within 7 days, the storage system will no longer allow any additional configuration changes until an activation key is supplied.
 +
 
 +
'''Navigation:''' Storage Management --> Storage Systems --> Storage System --> License Manager --> Activate via Email...
 +
 
 +
== Removing a license key ==
 +
 
 +
To remove a license key navigate to License Manager
 +
 
 +
The “License Manager” button is located in the ribbon bar of the Storage Management tab.
 +
 
 +
[[File:license-management-7.png]]
 +
 
 +
After selecting it, the [[Storage System License Manager|License Manager]] window will open showing you all the systems with registered license keys.
 +
 
 +
To remove a license key select the “Remove License…” button, which is at the bottom of the window.
 +
 
 +
[[File:license-management-8.png|700px]]
 +
 
 +
The Remove License window will then appear. Using the License Key dropdown, you can select the license you need to remove. Once the license key has been chosen, Select “OK”.
 +
 
 +
[[File:remove-license-v6.png|500px]]
 +
 
 +
The license key is now removed.
 +
 
 +
'''Navigation:''' Storage Management --> Storage Systems --> Storage System --> License Manager --> Removce License...
 +
 
 +
[[Category:QuantaStor6]]

Latest revision as of 03:36, 20 November 2023

Overview

QuantaStor storage servers require a license before the software can be used. Each individual server requires its own unique license so a 3x system cluster will require 3x license keys.

QuantaStor has several license types, but the three most important types are Enterprise, Trial, and Community. When systems are combined to create a storage grid, all the licenses should be of the same type.

Retrieving the license key(s) and different types

If you are a new customer, who has just installed QuantaStor, or an existing customer who is renewing their license, you will need to add and activate your license keys. It is important to activate your key as soon as possible.

Once a license key (or keys) has been generated, OSNEXUS will send it to you over email.

The license key types include:

  • Enterprise Edition
    Commercial licenses are used for paid QuantaStor subscriptions, all features are enabled. Each system requires a system and support license.
  • Trial Edition
    Time-limited (45-day) and capacity-limited (256TB) Enterprise Edition license, all features are enabled. Custom Trial Edition licenses with larger capacities are available from OSNEXUS Sales for PoC activities (sales@osnexus.com).
  • Community Edition
    2-year (60TB) license with all Enterprise Edition features, including scale-up for block and file storage and scale-out for file, block, and object storage) enabled. Limited to 4 nodes. Non-commercial / Home use only.

Before adding and activating the license key, please double-check that you have the right type. If you think you have the wrong license key please reach out to support@osnexus.com

Adding and activating the license key(s) online

Once QuantaStor has been installed, the first step is to add the license key if it hasn't already been loaded by your OSNEXUS VAR or CSP solution provider.

Here are two ways to add and activate your license keys online. Please ensure that your systems have a valid gateway and DNS is configured:

Getting Started/Configuration Guide

The Getting Started/Configuration Guide button is located in the top right corner.

Upper Right Corner.jpg

After selecting it, you will be presented with this window.

License-management-3.png

To start the process of adding and activating your license begin with Step 1 and select “Add License” in System Setup.

License-management-4.png

A pop-up window will then appear displaying the End User License Agreement. After reading the agreement select “Accept” to continue. If you decline, this will end the process of adding the license keys.

After accepting the End User License Agreement you will need to copy and paste the license key into the Add License window and then select “OK”.

Add-license-v6.png

When copying and pasting the license key, please ensure you have selected all of it. If you have partly copied and pasted the license key it will not activate. Here is an example of what a license key should look like.

--------START KEY BLOCK--------
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
12345678
---------END KEY BLOCK---------

Once the license has been added, select “Activate License”, this button is located in “Step 2”.

License-management-6.png

Afterward, you will see an Activate License window displaying the Activation Status as Activation Required. Select “OK” to activate the license.

Activate-license-v6.png

The key should now be activated.

Navigation: Getting Started/Configuration Guide --> System Setup

License Manager

The “License Manager” button is located in the ribbon bar of the Storage Management tab.

License-management-7.png

After selecting it, the License Manager window will open showing you all the systems with registered license keys.

To add a license key select the “Add License…” button, which is at the bottom of the window.

License-management-8.png

A pop-up window will then appear displaying the End User License Agreement. After reading the agreement select “Accept” to continue. If you decline, this will end the process of adding the license keys.

After accepting the End User License Agreement you will need to copy and paste the license key into the Add License window and then select “OK”.

Add-license-v6.png

When copying and pasting the license key, please ensure you have selected all of it. If you have partly copied and pasted the license key it will not activate. Here is an example of what a license key should look like.

--------START KEY BLOCK--------
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
12345678
---------END KEY BLOCK---------

Once the license has been added, select “Activate Online…”, this button is located at the bottom of the window.

License-management-9.png

Afterward, you will see an Activate License window displaying the Activation Status as Activation Required. Select “OK” to activate the license.

Activate-license-v6.png

The key should now be activated.

Navigation: Storage Management --> Storage Systems --> Storage System --> License Manager --> Activate Online...

Adding and activating the license key(s) offline

Here, we explain how to activate your license keys offline by using the “License manager”.

License Manager

The “License Manager” button is located in the ribbon bar of the Storage Management tab.

License-management-7.png

After selecting it, the License Manager window will open showing you all the systems with registered license keys.

To add a license key select the “Add License…” button, which is at the bottom of the window.

License-management-8.png

A pop-up window will then appear displaying the End User License Agreement. After reading the agreement select “Accept” to continue. If you decline, this will end the process of adding the license keys.

After accepting the End User License Agreement you will need to copy and paste the license key into the Add License window and then select “OK”.

Add-license-v6.png

When copying and pasting the license key, please ensure you have selected all of it. If you have partly copied and pasted the license key it will not activate. Here is an example of what a license key should look like.

--------START KEY BLOCK--------
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
1234567890abcdef1234567890abcdef12345678
90abcdef1234567890abcdef1234567890abcdef
12345678
---------END KEY BLOCK---------

Once the license has been added, select “Activate via Email…”, this button is located at the bottom of the window.

License-management-9.png

Afterward, you will see the Activate License window.

In this window you will need to copy and paste the subject and message into an email and send it to support@osnexus.com.

Activate-license-offline-v6.png

You will then receive an Activation Code via email. This code will need to be entered into the “Activation Code” text box at the bottom of the window. Select “OK”.

The key should now be activated.

License-management-10.png

Note: If you do not activate the license within 7 days, the storage system will no longer allow any additional configuration changes until an activation key is supplied.

Navigation: Storage Management --> Storage Systems --> Storage System --> License Manager --> Activate via Email...

Removing a license key

To remove a license key navigate to License Manager

The “License Manager” button is located in the ribbon bar of the Storage Management tab.

License-management-7.png

After selecting it, the License Manager window will open showing you all the systems with registered license keys.

To remove a license key select the “Remove License…” button, which is at the bottom of the window.

License-management-8.png

The Remove License window will then appear. Using the License Key dropdown, you can select the license you need to remove. Once the license key has been chosen, Select “OK”.

Remove-license-v6.png

The license key is now removed.

Navigation: Storage Management --> Storage Systems --> Storage System --> License Manager --> Removce License...