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| | DEPRECATED. The Alert Manager documentation formerly lived in this template and was transcluded into "Call-home / Alerting" and "Storage System Alert Manager". Keeping the substance in a template transcluded by two pages is what allowed it to drift out of step with the product, so it has been consolidated into a single page. Do not add content here; edit "Call-home / Alerting" instead. --> ''The Alert Manager documentation has moved to '''[[Call-home / Alerting|Alert Manager / Call-home Alerting]]'''.'' |
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| | [[File:Alert Manager - Email Alerts.jpg | 512px]]
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| [[File:Alert Manager - ITSM Integrations.jpg | 512px]]
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| [[File:Alert Manager - Capacity Alert Thresholds.jpg | 512px]]
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| [[File:Alert Manager-Alert Types.jpg | 512px]]
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| [[File:Alert Manager - SNMP.jpg | 512px]]
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| | The Alert Manager can be used to note and track alerts more easily.
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| =='''Email Alerts'''==
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| '''SMTP Mail Server Settings'''
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| The settings in this box are required for routing the alerts to the appropriate mail server.
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| * SMTP Server Address:
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| ** Provide the address for an accessible SMTP relay or mail server.
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| * Connection Security:
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| ** Choose the appropriate security setting. Options are '''None''', '''STARTTLS''', or '''SSL/TLS'''.
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| * SMTP User/Password:
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| ** Provide a username and password that has access to the provided SMTP server.
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| '''Email Sender/Recipient'''
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| You can provide an email address or distribution list for appropriate storage administrators who will be monitoring Quantastor. This address will receive all levels of alerts; Informational, Warning and Critical. If you prefer to only receive some alert levels, you can configure alert subscriptions at the User level for user e-mail addresses inside of the [[User Add]] or [[User Modify]] dialogs.
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| * This is the mail address that will be presented in the "From" line of the email. The address should be easily identifiable and unique to the specific Quantastor system so that administrators can quickly note the source of the alert.
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| '''Append Alerts to Syslog'''
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| * Uses the logger tool to append alerts to '/var/log/syslog'
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| =='''ITSM Integrations'''==
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| IT Service Management (ITSM) modules make it easy to integrate alerting with popular ITSM service providers via webhook URL.
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| =='''Capacity Alert Thresholds'''==
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| Capacity alerts are generated when Storage Pools or quota limited Network Shares cross one of the three levels of capacity alert thresholds. The 'warning' threshold is an early warning that indicates free-space is getting low. The 'urgent' threshold provides a follow-up reminder alert after the warning level has been crossed and the final 'critical' alert threshold indicates action should be taken immediately. Share Quotas can be easily addressed by increasing the quota. Storage Pools should generally be expanded at 30% remaining to maintain performance levels.
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| '''Storage Pool - Low Free Space Alerts'''
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| Here you can customize the threshold triggers for Storage Pool capacity alerts. Three levels of severity are available.
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| '''Share Quota Low-space'''
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| This lets you set the percentage you will get a warning at for your share quota space being low. Separate alarms can be set under the ''Warning'', ''Critical'', and ''Urgent'' categories.
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| '''[[Storage System User Alert | Generate Test Alert]]''' | |
| This button will bring up a new window that can be used to send a test alert. Enter in a sample message and press ok.
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| ''Note: you must first save your settings by pressing the OK button on the Alert Manager window before sending a Test Alert.'' | |
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| =='''Alert Types'''==
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| Alerts may be disabled or paused for 30 days in order to silence persistent alerts while maintenance work is being done. Filtering is supported by clicking on the Title column, checking Filters, and entering the desired text.
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| =='''SNMP'''==
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| As an option one can mandate the use of Simple Network Management Protocol (SNMP) Credentials.
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| '''Navigation:''' Storage Management --> Storage Systems --> Storage System --> Alert Manager ''(toolbar)''
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| |}
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The Alert Manager documentation has moved to Alert Manager / Call-home Alerting.