Google Chat Integration

Google Chat is a cloud based messaging system organizations use to manage their communication. Integration is done via a webhook URL which must be added to the QuantaStor Alert Manager screen as a new Alert Endpoint. When QuantaStor produces alerts they are then forwarded into a Google Chat Channel via the webhook URL API endpoint.

Step 1 - Add REST Incoming Webhook Connector

You will want to log in to Google Chat and follow this guide to register an incoming webhook and copy the url for the next step.

Step 2 - Verify the copied key

After step one your clipboard should contain a key resembling

https://chat.googleapis.com/v1/spaces/AAAAUS4b9I2/messages?key=AIzaScsfdswZtE6vySjMm-WEfRq3CPaKDLsqK&token=mt0xcbLKDb_H8vxMjf3nInXnl3nd

Step 3 - Add the Google Chat Webhook URL to QuantaStor

Login to your QuantaStor storage grid and then select the "Alert Manager" button to bring up the dialog for adding alert endpoints. On the second page select Google Chat from the dropdown list of ITSM integrations and then paste the URL endpoint captured in Step 2.

Step 4 - Apply changes and test

Apply your changes in the QuantaStor Alert Manager to add the new endpoint then use the "Generate Test Alert" button to generate a test alert to verify everything is configured correctly. Login to your Google Chat account and view the channel used earlier to see the generated message. Note that QuantaStor alerts at the "INFO" level are not sent to the ITSM modules so be sure to generate a "WARNING" or "ERROR" level alerts when generating test alerts.