Send Support Log Files: Difference between revisions
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Send the support log files to tech support. | Send the support log files to tech support. Log files are scrubbed of all personally identifiable information, compressed, and then encrypted. If you lack internet access see the YouTube below for alternate methods. | ||
'''Navigation:''' Storage Management --> Storage Systems --> Storage System --> Send Support Logs ''(toolbar)'' | '''Navigation:''' Storage Management --> Storage Systems --> Storage System --> Send Support Logs ''(toolbar)'' | ||
Revision as of 21:57, 16 April 2023
Send the support log files to tech support. Log files are scrubbed of all personally identifiable information, compressed, and then encrypted. If you lack internet access see the YouTube below for alternate methods.
Navigation: Storage Management --> Storage Systems --> Storage System --> Send Support Logs (toolbar)
QuantaStor 6: Working with OSNexus Support Engineering and Sending Logs [2:27]]