Call-home / Alerting

Call-home / Alert Configuration Settings

QuantaStor has a number of mechanisms for monitoring of storage appliance alerts including:

• Email
• SNMP
• PagerDuty
• User supplied custom script (/var/opt/osnexus/alerthandlers)

The Alert Manager also allows one to specify thresholds for low storage pool capacity remaining. Administrators should take action to expand the available capacity or migrate resources to ensure continuous normal operation of appliances whenever a pool reaches 80% full as performance can degrade and an out-of-space condition can lead to downtime for users. For more information on the configuration of PagerDuty and other monitoring mechanisms see the Monitoring and Cloud Metrics Integration guide here.

External Monitoring

Besides access via REST APIs and the scriptable QS CLI, QuantaStor supports traditional protocols like SNMP and cloud services like Librato Metrics and CopperEgg. Appliances report alerts at various severity levels like ERROR and WARNING. For example, when a disk or battery needs to be replaced it will produce WARNING and some ERROR level events from the controller which in turn generate alerts. Alerts are sent via all configured mechanisms so a system with email and PagerDuty configured will send events to administrators both via email and as a PagerDuty alert to their smart phone. For more information on the configuration of Librato Metrics and other monitoring mechanisms see the Monitoring and Cloud Metrics Integration guide here.