Dynatrace Integration

Dynatrace is a cloud based ITSM (IT Service Management) system for IT organizations to manage their support process and ticketing. Quantastor integrates via the Dynatrace V2 Events API to push QuantaStor Alerts into Dynatrace as Events. Integration is done via a webhook URL which must be added to the QuantaStor Alert Manager screen as a new Alert Endpoint.

Step 1 - Generate a Dynatrace API Token

Login to your Dynatrace account then navigate to:

Setting -> Integration -> Dynatrace API

Next choose Generate Token then name the token something like "quantastor" and then expand the API V2 section.

Within the list of Resource oriented access scopes enable the Ingest events option so that the token may be used by your QuantaStor systems to create Dynatrace events.