PagerDuty Integration

PagerDuty is an ITSM (IT Service Management) for IT organizations to manage their support process and ticketing. Quantastor integrates with PagerDuty to forward a copy of all alerts that are severity "Error", "Warning", or "Critical". Integration with PagerDuty is done via a webhook URL which must be added to the QuantaStor Alert Manager screen as a new Alert Endpoint.

Step 1 - Add a Service

After logging into your PagerDuty account navigate to *Services* -> *Service Directory* then choose the "+ New Service" to add a new service endpoint.

Enter a name for the service such as "QuantaStor Alerts" or something more specific to the storage grid you'll have alerts originating from "qs-grid-1 alerts".

Step 2 - Add an Integration

QuantaStor integrates with PagerDuty via the "Events API V2" so you'll need to add that integration to the service.

Step 3 - Get the Integration Key

After adding the integration click on the gear icon so that you can view the "Integration Key" which is also known as the "Routing Key" or "Routing Token". It will look something like this:

923c2db8f5384103c09fdf1a9f506162