Difference between revisions of "Send Support Log Files"

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Send the support log files to tech support.
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Send the support log files to tech support. Log files are scrubbed of all personally identifiable information, compressed, and then encrypted. If you lack internet access see the YouTube below for alternate methods.
  
 
'''Navigation:''' Storage Management --> Storage Systems --> Storage System --> Send Support Logs ''(toolbar)''
 
'''Navigation:''' Storage Management --> Storage Systems --> Storage System --> Send Support Logs ''(toolbar)''

Revision as of 14:57, 16 April 2023

Send the support log files to tech support. Log files are scrubbed of all personally identifiable information, compressed, and then encrypted. If you lack internet access see the YouTube below for alternate methods.

Navigation: Storage Management --> Storage Systems --> Storage System --> Send Support Logs (toolbar)

Send Support Log Files.png


Youtube icon.png QuantaStor 6: Working with OSNexus Support Engineering and Sending Logs [2:27]]

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